WordPress websites, graphic and web design, hosting, updates, search marketing, optimisation and content writing. Call 02 4951 5267.

Help for Clients

Help with WordPress and Email for clients of Jezweb

If you or your company has a website with Jezweb we are happy to help you in setting up email on your computer or phone, updating your website and providing WordPress training.

Not a Jezweb client yet? Contact us and let us know what sort of support you need for your WordPress website.

Customer Service Support Assistance Service Help Guide Concept
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Call us for prompt assistance

Call our office on 02 4951 5267 or ring Jeremy on 0411 056 876 or send a text message if after hours and urgent issues.

We aim to respond to enquiries within 48hrs. Time to resolve an issue will vary depending on the requirements and urgency.

email setup guides

Email account setup guides

Email accounts that are provided by Jezweb support POP and IMAP for Microsoft Outlook, Mac Mail, iPhone and Android. There are step by step guides for the most common programs and devices or we can provide help over the phone.

Email Setup Guides

Email server settings

website updates

Website changes and errors

Have you got new photos to add to your website or notice something strange happening when you access your homepage? Let us know whatever the issue is and we will work out what we can do to help.

Send Request

Website change or report error

wordpress-admin-login
visual composer page editor for wordpress

Editing your own WordPress website

WordPress websites built by Jezweb use Visual Composer for easy page layout editing, WooCommerce for Shopping carts, Gravity Forms for enquiry forms and we provide step by step guides for all of the common changes you might want to make to your website.

Help

Visual Composer page editing

Help

WordPress

Help

WooCommerce

Help

Blogging

Remote desktop connect with Teamviewer

If you would like us to login to your computer so that we can configure email or look at what is on your screen run teamviewer and call us with the ID and password.

Run Program

TeamViewer for Windows PC

Run Program

TeamViewer for Apple Mac

The TeamViewer version above is a quick support program and doesn’t install any permanent software on the computer. To install a version of TeamViewer 9 that stays running all the time use the following links instead for: Windows PC or Apple Mac