Frequently Asked Questions

Website Design & Hosting

Each website design project is unique and requires a tailored quote to best reflect the services needed. Our website packages start from as low as $300 and up to five figures, depending on the amount of time and resources used to create your website. The usual website process includes design, coding, content writing, keyword research, on-page seo work and more. We offer templates for simple one-page websites to help with low-budget projects, however, custom design and development work is billed accordingly. If you want a great website that ranks high in search engines, you will need a custom-designed multi-page website with original content- which, like anything, comes at a price.

After speaking with a team member from Jezweb about your desired website requirements, we will provide an electronic copy of a tailored quote (within 3 days). We will also provide a simple planning tool document, designed to help you organise the content and look for your new website.

Once the planning document has been finalised and all the accompanying artwork (eg your business logo) has been received, our graphic designers will begin preparing a concept design for your website.

Yes, we offer e-commerce websites.

Take a look at our portfolio to see our previous work. We’ve built websites for businesses across a range of different industries, such as trades, health, equipment, retail, beauty, just to name a few.

Once you’ve confirmed you wish to proceed with the website proposal, we will need your logo to begin a website design. Our designer will create a homepage for you to review, once this is approved, we design internal pages as well as mobile and tablet views. We then add content (depending on the quote, this will either be photos and text provided by you or written by us and sourced from stock imagery). We will review the website for responsiveness and provide a link for you to review. Assuming we have your domain and website hosting organised, we can then go live with your new website!

Design -> Code -> Content -> Review -> Live

Of course! Once your website is live, we will send through logins and tutorial videos showing how to navigate WordPress and the website content management system we use, Elementor.

We offer a complimentary 1-hour WordPress training session to all new clients. Once your website is live, we will prompt you to call and organise a time for this training session, if you are interested.

Our goal is to bring you up to speed with WordPress and Elementor so that you feel comfortable editing and adding to your website. Of course, we are available to help over the phone or via email. We can also help with a remote desktop program. Depending on your hosting plan, a certain amount of content edits are included, however, you will be charged additionally at our hourly rate for any work on top of this.

If you don’t want to update your website content yourself and want to save time, we can do it for you. This work will be charged at our hourly rate.

No, we will take care of this for you. We will consult with you to choose the right domain/s and we will do the rest. Our website design and hosting packages include a domain registration of a .com.au domain name for 1 year, including the domain configuration required to make it work with your website.

We can use this by transferring your existing domain name to your new Jezweb website free of charge.

If you choose to cancel your hosting plan, you can choose to transfer your domain name to another provider. You will then need to re-configure your email address with the new servers settings.

Marketing

Yes, we offer social media marketing packages to suit businesses of all sizes. Check out our social media marketing packages here/call us to learn more.

We sure can! We will conduct keyword research for your industry and business to determine the best keywords to use. We can then develop and monitor Google Ads, helping promote your business.

Emails

Check out our step-by-step guide on setting up an email account, which includes the relevant server settings. If you still have trouble, you can call us for guidance on (02) 4951 5267.

Ready for a new website?

Let’s create a web design that promotes your business and attracts new clients

We help you every step of the way with design, domains, hosting, email accounts, website, SEO and Google.