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Email Guide

Email Guide -

Email Setup Instructions

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Step by step screenshots

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Step by step screenshots

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Step by step screenshots

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Step by step screenshots

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1 – Launch Outlook 2016 for Mac
NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5
Select Preferences from the Outlook menu.

2 – Select Accounts

3 – Select Add Email Account

4 – Enter your email address

5 – Outlook will sometimes automatically select Exchange as the account type. Click on Not Exchange on the top right corner to switch the account type

6 – Select IMAP/POP at the bottom

7 – Enter the following details:

Type: IMAP
Email address: Your email address
Username: Your email address
Password: Your mailbox password
Incoming Server:
ax.email
for Axigen
secure.emailsrvr.com
for Rackspace
Port: 993
Use SSL to connect: Checked
Outgoing Server:
ax.email
for Axigen
secure.emailsrvr.com
for Rackspace
Port: 465
Use SSL to connect: Checked
Click Add Account.

8 – Click Done

9 – You’re done! You should see the main Outlook window and your email should begin downloading shortly. Please allow 15 minutes for email to download before troubleshooting.

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Step by step screenshots

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Step by step screenshots

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Other Email Tasks

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Axigen

Step By step guide

1 – Open your web browser and navigate to ax.email (Axigen WebMail) and login

2 – Once logged in click on the settings cog on the bottom left of the screen and choose settings 

3 – Under the general tab under Out-of-office Auto-responder, Under the Password Change heading, Choose Change

4 – Enter your current password then enter your password twice, Once done click Save. 

5 – Now choose Save & Close.

6 – Now log out and back in (Via the Cog on the bottom left) to test your changes.

Congratulations, you have now changed your password for you Axigen Email.

Step By step guide

1 – Open your web browser and navigate to ax.email (Axigen WebMail) and login

2 – Once logged in click on the settings cog on the bottom left of the screen and choose settings 

3 – Under the filters tab selct +Add Filter 

4 – Give your forward a name, select all incoming emails from the dropdown box, then select Next. 
5 – Select the Forward to checkbox, enter your forwarding address and then click finish.

6 – Select Save & Close and your done, your emails will be forwarded to the nominated email address.

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Step By step guide

1 – Open your web browser and navigate to ax.email (Axigen WebMail) and login

2 – Once logged in click on the settings cog on the bottom left of the screen and choose settings 

3 – Under the general tab under Out-of-office Auto-responder, Choose Enable out-of-office auto-responder Check box, enter your start and end date, Subject and message once done click Save & Close. 

4 – Congratulations, you have configured an out office message for Synergy Mail.

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1 – Open your web browser and navigate to ax.email (Axigen WebMail) and login

2 – Once logged in click on the settings cog on the bottom left of the screen and choose settings 

3 – Uner the general tab under Signatures, Select add Signature

4 – Give your signature a name, Add your signature content and select Add once Done
5 – Select Save & Close
6 – To enable your signature select the +New Button to start a new message then select the Pen icon at the top of the window and select you new signature. your new signature will automaticly appear next time you compose a new message.   

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Rackspace

Step 1

Login to the webmail at http://mail.emailsrvr.com

Step 3

Click the top right menu icon and select settings

Step 5

On Composing Email, select Signatures and Add New Signature

Step 7

Tick Always show signature when composing an email and press save

Step 9

Enter your name and choose the Default Signature and click OK

Step 11

Click Compose to write a new email message

Step 2

When you first login you may be prompted to enter your mobile for password recovery

Step 4

On General Settings, select Language Date Time and choose the date format and timezone

Step 6

Name your signature and enter contact details into the editor box and press ok

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Click Save

Step 1

Select the hamburger icon in the top right of the screen

Step 3

Select the Language & Date/Time tab

Step 5

Select ‘Save’ button

Step 7

You should now see the correct timezone

Step 2

Select ‘Settings’ from the menu in the top right of the screen

Step 4

Select your time zone from the ‘current time zone’ menu

Step 6

Select ‘Ok’ button when prompted

Step 1

Login to the webmail at http://mail.emailsrvr.com

Step 3

Select Incoming Email > Forwarding

Step 5

Optionally, set options to ‘Save a Copy’ and schedule appropriate times

Step 2

Click the top right menu icon and select settings

Step 4

Change Status to ‘On’ and type the destination email in the ‘Forward To’ box

Step 7

Click ‘Save’ once you are happy with the settings

Step 1

Login to the webmail at http://mail.emailsrvr.com

Vacation Email Auto Responder - Jezweb

Step 3

Select Incoming Email

Vacation Email Auto Responder - Jezweb

Step 5

You can optionally select a start and finish time to schedule the Auto-Reply

Vacation Email Auto Responder - Jezweb

Step 7

On return from your vacation login to webmail and turn the Auto-Reply off.

Email Guide -

Step 2

Click the top right menu icon and select settings

Vacation Email Auto Responder - Jezweb

Step 4

Change status to On and type an Auto-Reply Message

Vacation Email Auto Responder - Jezweb

Step 6

Click Save once you are happy with the settings

Vacation Email Auto Responder - Jezweb

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