Included with each option is managed WordPress updates, security patching and backups on high performance VPS for your website to ensure maximum speed, reliability and dedicated CPU, RAM, Data and Disk Space.
This is a hosting setup that is specially optimised for WordPress to ensure it is as fast, reliable and secure as possible. Some of the other features include: website failure detection, Redis page and object caching, NGINX Web Application Firewall (WAF), multiple external backups locations, manual and automatic security updates.
Yes! We recommend a separate server and account for each WordPress website so that we can provide the best performance and support. It is possible to run extra websites on the same server but they may impact on the performance of your primary website. Only the primary website has WordPress management and support from Jezweb.
The price at each level factors in the time we anticipate will be needed to provide WordPress management and essential support such as plugin updates, technical server support and feature upgrades.
You will be responsible for the maintenance and management of any additional sites. Any support or work done on such additional websites will be billable at our normal hourly rate.
Questions and minor issues that take 10 minutes or less to solve or advise on are generally not billable. If your request takes longer than 10 minutes such as redesigning a page, uploading lots of new photos or other work that is not a technical server issue or error would be billable.
If a plugin or theme was provided by Jezweb as part of a website build such as Gravity Forms, Imagify, Elementor, Rankmath, Yith or selected others then it is included in the managed WordPress host service fee. Any other theme, plugin, addon or extra service your website is using is your responsibility to renew.
AWS has datacentres in Australia, Canada, France, Germany, India, Ireland, Japan, Singapore, South Korea, United Kingdom and United States. For our Australian clients the datacentre is located in Sydney NSW.
Up to 6 POP/IMAP/Webmail mailboxes with a capacity of 25GB each can be provided on request. Additional mailboxes are $2.50 each per month. 100GB mailboxes with Outlook Web Access on Microsoft Hosted Exchange with fast access and mobile to desktop sync of email, contacts, calendar and tasks area available for $16.50 each per month.
Office365 and Google GSuite are popular choices for business email and we can assist with the DNS configuration and refer you to a trusted IT provider for setup along with managed security and support.