Email setup for Rackspace Mail in Outlook 2016 for MacOS

Outlook Help

Outlook 2016 Mac OS - Outlook 2016

Step by guide with screenshots

1 – Launch Outlook 2016 for Mac
NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5
Select Preferences from the Outlook menu.

2 – Select Accounts

3 – Select Add Email Account

4 – Enter your email address

5 – Outlook will sometimes automatically select Exchange as the account type. Click on Not Exchange on the top right corner to switch the account type

6 – Select IMAP/POP at the bottom

7 – Enter the following details:

Type: IMAP
Email address: Your email address
Username: Your email address
Password: Your mailbox password
Incoming Server:
Port: 993
Use SSL to connect: Checked
Outgoing Server:
Port: 465
Use SSL to connect: Checked
Click Add Account.

8 – Click Done

9 – You’re done! You should see the main Outlook window and your email should begin downloading shortly. Please allow 15 minutes for email to download before troubleshooting.


This step by step guide should provide you with the necessary information to set up with Rackspace Mail using Outlook 2016 for MacOS. However, should you have any concerns and need further assistance, our friendly, technical support team is available to assist you with the process. Contact our Jezweb office today.

Click Each Screenshot to Enlarge

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