Hosting Inclusions -

HOSTING INCLUSIONS

What's included in my hosting and support plan?

Hosting Inclusions -
Hosting Inclusions -

HOSTING INCLUSIONS

What's included in my hosting and support plan?

WHAT SUPPORT IS INCLUDED?

We aim to price our hosting and support plans as affordable as possible for our customers. We do have standard hosting and website maintenance support inclusions such as, patching and bug fix/warranty as part of standard hosting charges. Please review the below information for standard hosting inclusions and well as updates that may incur additional charges.

TypeIncluded in Host Services
Support

Testing a form
Adding Google Analytics or Facebook/tracking codes

Warranty

Website offline
Server or SSL errors
Plugin errors
Formatting errors
Screen optimisation

Email

Creating new accounts
Updating passwords
Assistance with setting up on a new device

We are happy to provide you website tutorials to help with completing the simple text and image updates yourself.
Below is a list of examples of requests that would be quoted on before starting work. 

Edits, changes or additions to be quoted on examples
Create a new page or form
Adding or updating existing text and images across multiple pages
Add custom coding to your website eg, calculating form
Adding products to Woocommerce website
Updating page layout / design
Shopify support
Creating social media banner images
Print design, business cards, flyers, flags, logos
Changing font or colours
Adding gallery / portfolio page templates
Connecting forms to mailchimp or active campaign
Customisation of existing plugins

Adding extra paid plugins to your website for certain functionality, eg printing invoices into pdf’s.